Missing Facebook Contacts on Windows Phone 7: Resolved

When I first connected WP7 to Facebook it quickly imported all of my contacts.  Earlier today though I added a friend on Facebook but even after a few hours I couldn’t find her anywhere in the contact list.  I searched both Bing and Google looking for possible solutions.  I even looked through the user guide (*gasp*) but came up empty.  After some fumbling around on the device I finally stumbled upon the solution hidden away in a context menu.

Here’s how I did it:

  1. Open the People Hub
  2. Tap and hold on the “people” heading to open a context menu
  3. Select “settings”
  4. Pan down to the accounts list
  5. Tap and hold on the “Facebook” account to open another context menu
  6. Select “sync”
  7. Wait for the process to complete (the account will be greyed out while it is synchronizing)
  8. Return to the People Hub

Note: As an alternative to options 1 – 3 navigate to Settings –> email & accounts.

This process isn’t limited to Facebook either.  I noticed I had to do the same with some new Exchange contacts as well.  Just remember, if you have some contacts that aren’t showing up you probably need to force the account(s) to sync.



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